Privacy Policy

1. Who We Are

Faceless.show ("we", "our", "us") is an automated AI content creation platform. For any privacy-related questions, contact us at hello@faceless.show.

2. Information We Collect

We collect only what is necessary to operate the service: (a) information you provide — name, email address, and billing details; (b) usage data — feature interactions, pages visited, and IP address for security purposes; (c) OAuth tokens from YouTube, TikTok, or other platforms you connect. We do not collect camera or microphone data. We do not build advertising profiles. We do not sell, rent, or share your personal data with third-party advertisers under any circumstances.

3. How We Use Your Data

Your data is used solely to: operate and maintain the service; process payments; send transactional and account-related emails; detect and prevent fraud and abuse; and improve platform features. We use your data only in ways that are necessary to provide the service you signed up for.

4. OAuth Tokens & Channel Access

When you connect a social channel, OAuth access tokens are encrypted at rest. We request only the minimum permissions necessary to publish content on your behalf as part of the automated workflow. You can revoke channel access at any time from your account settings or directly from your connected platform's security settings. We are not responsible for any content published via your connected channels through your account.

5. YouTube API Services

Faceless.show uses the YouTube API Services to connect your YouTube channel, upload videos, and manage content on your behalf. By connecting your YouTube account, you also agree to Google's Privacy Policy, available at https://policies.google.com/privacy.

The OAuth tokens we obtain from YouTube are used solely to publish content you have authorised through our platform. We do not use YouTube API data for any purpose beyond providing the core service. You may revoke our access to your YouTube account at any time by visiting your Google Security Settings and removing Faceless.show from the list of connected applications. Upon revocation, we will delete your stored YouTube tokens within 30 days.

6. TikTok API Services

Faceless.show uses the TikTok API to connect your TikTok account and publish videos on your behalf. The OAuth tokens we obtain from TikTok are used solely to upload and manage content you have authorised through our platform. We do not access, store, or use any TikTok user data beyond what is strictly necessary to deliver the publishing service.

TikTok data accessed via the API is not shared with any third party, is not used for advertising or profiling, and is retained only for as long as your TikTok channel remains connected. You may revoke our access at any time from your account settings or directly through TikTok's app settings under Privacy > Apps and Websites. Upon revocation, stored tokens are deleted within 30 days.

7. Cookies

We use essential session cookies required for authentication and platform functionality. We may use anonymous analytics to understand how features are used. We do not use advertising cookies or track you across other websites.

8. Data Retention

Account data is retained while your account is active. Upon cancellation, your personal data is retained for up to 30 days before permanent deletion. Generated video files and assets are purged periodically. Billing transaction records are retained as required for financial and legal recordkeeping obligations.

9. Third-Party Services

We use trusted third-party providers to operate the platform, including payment processors, AI generation APIs, voice synthesis services, and cloud infrastructure. These providers have their own privacy policies and we are not responsible for their data practices. By using Faceless.show you acknowledge that your data may pass through these services as part of normal platform operation.

10. Data Security

We take reasonable technical and organisational measures to protect your data, including encryption of sensitive credentials at rest and in transit. No system is completely secure. We do not warrant that your data will be protected against all possible breaches. We shall not be liable for losses arising from third-party breaches or infrastructure failures outside our reasonable control.

11. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at hello@faceless.show. If you are located in the European Economic Area or United Kingdom, you have additional rights under the GDPR or UK GDPR, including the right to data portability and the right to lodge a complaint with your local supervisory authority. We will respond to all valid requests within 30 days.

12. Children's Privacy

Faceless.show is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

13. Changes to This Policy

We may update this policy at any time. Where changes are material, we will notify you by email or in-app notice at least 7 days before they take effect. Continued use of the platform after the effective date constitutes your acceptance of the revised policy.

14. Contact

For any privacy-related enquiries: hello@faceless.show